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Chartered Insurance Institute (CII) Reviews

Showing 3 star reviews : View all 899 reviews

Jean-Marie G, 30 Aug 2018

I think the training covered our primary goal to raise the team awareness about compliance. I was surprised that the course unfolded in a different sequence that the agenda delivered to us. It would have been beneficial that the trainer shares less personal examples but helps the audience to share business situations to trigger interactive discussions. For example start every section by asking if someone knows what it's about and what situations they faced.

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Steph C, 28 Aug 2018

Haywards Heath

I found it a little fast paced at time, having not as much knowledge as others in the room.

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bruce r, 28 Aug 2018

Tutor did the best he could in the one day given. He did say he normally does the course over 3 or 5 days which would have been much better!

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Michael S, 22 Jun 2018

The general information provided added value to my letter writing. My main feedback is the tutor didn't have a grasp of regulated Financial Advice and the reason the letters are formatted the way they are. Putting the "action points" in the introduction would lead to clients not reading the rest of the advice letter. A tutor with a Financial Planning background or even better a paraplanner would've been more beneficial.

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Gioia d, 21 Mar 2018

Good course! Next time I'd like to receive more cases/examples on the business market rather then the retail market as I work in the business market. And I prefer it to be more interactive with cases you have to solve yourself for example. Thank you!

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Misaki B, 16 Mar 2018

Very comprehensive course and an engaging tutor, however, at times it seemed like an information-overload on the slides.

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Sophie H, 24 Jan 2018

Too broad and not specific enough on TVH product.

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Rory M, 20 Jul 2017

Leeds

We didn't manage to get through all of the material in time and seemed to miss some important and relevant information that was scheduled towards he end of the day.
Response : Hi Rory, Thanks for the feedback and sorry you felt it was rushed at the end with some bits being missed altogether. That's not what we set out to achieve particularly with a smaller group. I would be happy for you to attend a another session free of charge to restore your faith in CII training. Just email me when you have decided which one to attend. Regards, Nick

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Adam J, 27 Apr 2017

Leeds

The letter confirming the date and venue contained the wrong Venue and I missed the first hour of the session as I walking around Leeds (I do not know the area at all) looking for the correct venue.
Response : Hi Adam, Sorry for the confusion about the venue and for you therefore missing the first hour. I have spoken to the team and we will make sure incorrect letters are not sent out again. I hope you found the course useful once you got there! Thanks nick Plastow

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Stephen C, 27 Mar 2017

London

I thought the session might be more technical and advanced than it was.

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