Keeley C, 22 Sep 2025
Overall, very good training sessions. Steve was very knowledgeable and engaged the group well.Response : Many thanks Keeley and for your contributions- really enjoyed working with you all !
Carol G, 19 Sep 2025
Excellent informative course. Has given me the confidence to be more open with participants who are dealing with mental health.Response : Many thanks Carol, glad you enjoyed the training and thank you for your contributions- really enjoyed working with the group.
Stephen P, 19 Sep 2025
Superb great instructor and the correct pace . Steve also recognised the needs of the students , my only concern / criticism would be more work on addictions as I feel in the day an age we are living in things are only going to get worse
Gareth J, 18 Sep 2025
A very helpful and enlightening course. It provokes thoughts about what to do and how to do it
Viktoriia T, 18 Sep 2025
It was absolutely amazing training, so useful. Lisa the best instructor ever, she gave so strong and real understanding of the topic.
Shama A, 18 Sep 2025
I am very happy to have completed this course, I feel very confident on approaching clients with mental illnesses.
Alex S, 17 Sep 2025
Really beneficial course which will help me support people inside and outside of work. Thank you
Sarah C, 17 Sep 2025
I think it would have been beneficial to have completed role plays to be able to gain individual feedback, other than that, I cannot fault the course. Paul was terrific.Response : Great idea Sarah, will see how I can bring that into play in future courses.
James J, 17 Sep 2025
Paul created a really safe and supportive environment for me and the other participants. He encouraged open discussion where we felt comfortable sharing experiences and views without fear of judgement or being dismissed. This approach meant everyone’s contributions were valued, which made the session engaging, fluid, and inclusive. Although slides and videos were used at points for reference or activities, I particularly appreciated that the focus was on two-way conversation. Unlike some training sessions where participants can become disengaged with hours of slide delivery, this felt interactive, dynamic, and genuinely impactful. Through my own experience I was able to relate to many of the example scenarios, but the training also helped me recognise that there isn’t always a single ‘right’ answer. It challenged me to reflect on how my personal experiences, while useful, may not always be the most appropriate way to support others. I found this perspective incredibly valuable, as it provided me with new tools, greater awareness, and broader exposure to the range of issues people may face.
Harrie M, 17 Sep 2025
Thanks Paul! Really insightful, useful course. You created a safe and comfortable environment for us to discuss everything openly.