Marc M, 06 Sep 2022
The course was very insightful into things you can easily overlook as non important and the impact they have as well as explaining the complexities in dealing with customers.
Chris M, 06 Sep 2022
Pauline provided a great course and has outlined areas for improvements and clear objectives for my staff. This course has given me confidence that I can provide my staff with effective tools to help with difficult customers.
Joyce W, 01 Sep 2022
Enjoyed this refresher course and the trainer Was informative and made the course enjoyable.
Joyce W, 01 Sep 2022
Enjoyed Moving and Handling refresher course learned a new technique using the glide sheets. The trainer made the course enjoyable.
maureen m, 01 Sep 2022
I thoroughly enjoyed this course the teacher was very experianced.
Scott S, 01 Sep 2022
A refresher for me, but very useful and Alastair was really engaging
Patrizia M, 01 Sep 2022
Great session. Mental health can be a complex and sensitive topic to deliver. I thought Alastair made the session easy to follow and understand. He is very knowledgeable about the subject, approachable, and happy to answer all our questions. I enjoyed it very much and felt I learnt a great deal. Thank you
Alison L, 31 Aug 2022
Again Pauline's enthusiasm and great knowledge of the subject makes any course that she takes very enjoyable
Kieran J, 31 Aug 2022
Good presenter nice colleagues good working environment.
John R, 31 Aug 2022
The course was excellent, it also reaffirmed the abilities I have and also Pauline was very engaging and learned some new tips to be more resilient