Iris A, 14 Aug 2025
Thank you very much, what I have learned will help to improve in my role.
Gareth H, 08 Aug 2025
Good course good training and trainer
Shannan B, 06 Aug 2025
This course was good and the easy to follow along with.
Kelly L, 06 Aug 2025
Would of been good to have shared some more examples of life experiences
Scott B, 31 Jul 2025
I thought that was very interesting
Lisa P, 30 Jul 2025
Bridgend
Positive and engaging course, lots of different knowledge and experiences shared.
Rama M, 24 Jul 2025
really good course. although you think you know everything and I feel confident with my customer service skills I felt I still discovered more about techniques and how to apply more effectively. Also reassurance was given on handling situations.
Thomas G, 18 Jul 2025
I'm happy with the material provided though as someone who struggles with attention when reading. It would have been nice to have had a little less PowerPoint and Book Reading. Though the trainer was able to suggest some alternative sources which were very helpful.
Gordon K, 17 Jul 2025
Great course, full of information.