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Emma is a very professional, welcome person. Can't wait for next session with her
Enjoyed it... liked that very good is OK and to use reviews to make smaller changes. Also that I need to encourage context on words to managers when conducting conduct or performance investigations
A good informative course delivered in by a good trainer in an enthusiastic engaging manner
Really enjoyed it, and also the circuit breaker to stop and think and also look at yourself for behaviours - agressive, assertive or submissive. Really interesting course