Delia M, 12 Nov 2020
It was full of good content on how to influence, What would really help would be to have a section of how to handle it when influencing not working. Really good example was on the active listening seciton where said if come back all defensive don't go to stage two, go back to stage 1 etc. ie it's good to have ideas of what to do but even better is to know how to move on when things aren't going right and get back on track, try something else.
Lindsay A, 12 Nov 2020
Very interesting and informative, not sure I will be included in budgets though at my level, only a supervisor.
Steve R, 11 Nov 2020
Very good session, Pat was really engaging and covered a lot of areas
Graham B, 11 Nov 2020
Really useful, kept it interactive and very supportive.
Andy C, 10 Nov 2020
Enjoyable, interesting. A good refresher to step back and consider what we do everyday in some way.
Alex C, 10 Nov 2020
Useful to link with other training - such as unconscious bias and active listening.
Angela R, 09 Nov 2020
The subject matter was good and explained how managers need to think about themselves as managers as well as the ability, values and motivation of the staff that they manage. The pace of the session was good though it was affected by the fact that the session was virtual which made interaction challenging.
Lucy S, 05 Nov 2020
Learnt some useful influencing techniques which I'll try to apply in my day job and specifically on my projects. The trainer is very confident and very knowledgeable on the subject.
Abigail N, 05 Nov 2020
Good day, learnt a lot although I'm not sure all will be relevant or applicable to my role.