Vivienne G, 29 May 2020
The trainer is v passionate about his topic. Would be good if he could expound on how to create more positive experiences to turn the negative ones. How to create the positive growth mindset.
Natalie T, 28 May 2020
Shld rename as technical analysis course. Good trainer.
Warren W, 19 May 2020
Enjoyable introductory class. A follow session would help to expand on the topics.
Normazuin A, 19 May 2020
The learning is useful and thought me on how to serve customer better.
Aaron L, 19 May 2020
Overall is good, just the line is unstable.
Bie O, 15 May 2020
Excellent!Response : Many thanks Bie!
Hidayat A, 27 Apr 2020
I think the session is very useful as a base for Client Service. It helps in setting out what the expectations of a Client Service personnel are, and provide us with tools in better managing our clients.
Elizabeth G, 27 Apr 2020
Very engaging and there was never a dull moment. Thanks to Rob!
Hui H, 27 Apr 2020
overall content is rather useful and applicable to client service facing role person. Trainer did a great job to make virtual class meeting a big success. It is definitely an interactive and engaged training just like classroom training. suggestion is to cut short session on internal stakeholder map and to have longer session on role play would give more exposures / practical when dealing with client on bad news