Showing 221–230 of 613 reviews (4 star)
Solid and confident delivery by trainer. Found the sections on emotional intelligence, perception positioning extremely. Role playing exercises and group review particularly helpful. Thank you :)
I think it might have been better if this course had been aimed for a pandemic call handling but thought it was all current query examples were covered. Good direction by Trainer
Overall very happy - good presenter and day went smoothly - good variety
Mike is great at identifying pitfalls that teams may fall into when adopting SCRUM and gives lots of useful examples and tips as to how avoid them!
Obvious barriers due to being held digitally but Mike was fantastic in delivering over these difficulties and really provided some value.
Response: Eliott, thank you for your comments.
Sinead is an excellent presenter and did really well virtually. It would be a pleasure to be trained by her on other topics.
Still need to find appropriate projects where it could be very applicable. Overall though content was great.
Technically very good but it would be worth covering some of the softer elements of how you get teams to buy in to the concept in an environment/culture which is more agile/flexible
It was good to be part of this course. I enjoyed that the subject was simplified. There is a lot of jargon in the topic, but those were well presented. I found the practical group work beneficial to apply what was being picked up. However, more time on that would have been appreciated and more importantly going through work done by teams/us. Some of it at least. While I found the course useful, I found everything a bit rushed.
Very practical and useful subject - well explained and topics well demonstrated through examples. Very clearly communicated content.