Trigraph Intelligent Learning Reviews

The training is good & very interactive.

The focus on visuals, especially re devices, was v good.

Great course, plenty to learn and absorb. Phase 4 this week could definitely have done with a 90 minute slot perhaps.

It's a great course and the training will benefit me in my day to day work. The course content is particularly strong and I like the video and learning materials on the LMS. I do however find the hour long class a bit rushed and does not leave time for questions - some topics (e.g. Topic 4) would benefit from an extra 30 mins or an optional Q&A session at the end.

Solid and confident delivery by trainer. Found the sections on emotional intelligence, perception positioning extremely. Role playing exercises and group review particularly helpful. Thank you :)

I think it might have been better if this course had been aimed for a pandemic call handling but thought it was all current query examples were covered. Good direction by Trainer

Overall very happy - good presenter and day went smoothly - good variety

Mike is great at identifying pitfalls that teams may fall into when adopting SCRUM and gives lots of useful examples and tips as to how avoid them!

Obvious barriers due to being held digitally but Mike was fantastic in delivering over these difficulties and really provided some value.

Sinead is an excellent presenter and did really well virtually. It would be a pleasure to be trained by her on other topics.