Rebecca F, 30 Sep 2021
I enjoyed the course overall. A lot of the techniques suggested were some that I already use, but still found it interesting and found a couple of new techniques that I will adopt. Thank you.
Sarah H, 30 Sep 2021
Picked up some good tips to deliver an even better service to our residents. Great training, thanks Greg.
Christopher G, 17 Sep 2021
I enjoyed the course and it’s presentation. It was interesting to learn new techniques and to see what I already employed in the workplace
Joe N, 17 Sep 2021
Very enjoyable, a nice atmosphere to learn.
Mary C, 17 Sep 2021
Really interesting course which definitely made me look at the way I carry out my day to day work in regards to filling in documents and verifying my peers work. I realise I need to slow down to improve my accuracy and I can actually retain more information than I realised. I believe I already used the number of 3 when using numerical data but I am more conscious of it now. The ergo breaks would definitely assist also. Thoroughly enjoyed and very informative, raising my awareness in a number of areas. Thank you
Helena S, 17 Sep 2021
Really interesting, I can use this guidance outside of work, both giving and receiving information
Alex N, 17 Sep 2021
Very good course. Very interesting and some great ways to help us to make less mistakes
Michelle C, 17 Sep 2021
Thank you! A real mental work out but help hints and tips too!
Gráinne O, 17 Sep 2021
Found it very useful - particularly the rule of 3 and marking up
Rebecca W, 16 Sep 2021
Greg was an excellent trainer. Very clear and informative. Good balance of information, anecdotes and humour. Good amount of breaks so did not feel overloaded with information and gave a chance to rest mentally from exercises. Good amount of group work as well. First assessment was marked and sent back quickly.