Showing 311–320 of 709 reviews
Great course instructor who was so interesting esp drawing on his personal experience. The course was interesting although probabaly not as relevant to my role as a complaints investigator.
This course was really enjoyable and didn't feel too much like learning. It was so helpful for me and my job role. Trainer was really engaging and funny. Thank you!
I really enjoyed this course. It come across how knowledgeable Jim is and I really learnt a lot I can take away and use in my role. I would have preferred some of the key slides to be left on screen whilst discussing them as I am a visual learner but I appreciate others learn in different ways so this may not have been suitable for them.
Positive experience and a number of key skills and knowledge to apply to my role. My tutor was very helpful and I understood all areas when being explained.
Bar is higher than in my usual employment investigations but very helpful to have understanding of the standards for a PACE investigation
Would have like a bit more focus on whistleblowing, fact finding interviewing
Jim was an excellent trainer who clearly has plenty of experience and made the course stimulating over a long two days! Really good at creating a space where people can feel open to suggest ideas and answer questions/test things out. I think the one aspect which I personally would have benefitted from a bit more in depth is practicing the interview style, specifically in relation to types of questions we should and should not be answering. Its very easy to fall into traps of poor questioning technique, and an opportunity to be observed and get feedback would've taken it to that next level of detail for me. Beyond that, really good course - thank you Jim!
Excellent course really well delivered at a good pace.
Very good course and very informative. would recommend to others.
Really engaging, interesting to listen to and will really help with future civil investigations.