Kelly B, 30 Jun 2023
The course was good, but I am frustrated that the exam I prepped for all day did not function properly. The software kept freezing and I could not it working properly. Hitting refresh did not fix it, and I got no reply in the chat. I would like to be able to take this exam fairly.
Tessa C, 31 Jan 2023
I found the instructor was excellent at his subject matter and personable but he went too fast and it was very hard to follow because it is very complex. I would say this course was hardly based at beginners. This is more due to the course content and what is expected to be covered rather than the instructor. I felt the instructor should have been on the same version as us – not a version that is older. The information about the exam was appalling. The instructor wasn't aware we were meant to do an exam until we asked him about it. We were not given information from Academy Class on how to sign up until a few hours before the exam which made us all stressed when we were meant to be focussed on studying. The instructions were also very unclear. We were expected to download software to do the practice exam just before the exam and most of us work for big companies that have firewalls and we can't just download software. My company takes days to grant permission. The instructor was able to download it and we went through the practice exam together on line. I felt the whole exam experience of signing in and get on to do it was a shambles. I also felt as if Academy Class would prefer us not to do the exam and it was reluctant to allow us to. Doing the exam was part of the deal with my company to attending the course. A Mac mouse won't right click during the exam to open pop up menus so I also lost points from this.