Managing Complaints and Clinical Accountability Reviews

Thank you Steph, excellent training session.

Really good course with great presenter

a very informative course which made the issues of complaints accessible and applicable. learnt somevery good top tips

A great day training - really enjoyed the discussions around cases and the opportunity to support others to write a response and help with my experience. Well timed course, good pace and nice breaks as well

Thank you Steph. It is always useful to see other people and learn how they would address these issues. I particularly liked the breakoff groups where you were able to talk in a smaller group and gather other people's understanding of the process.

Thanks V interactive. In one day we got opportunity to refresh many important aspects of complaints and process . Well done

Excellent day and good course.

Enlightening.

Amazing workshop, very engaging and interesting workshop