Adult MHFA Refresher face-to-face reviews

4.9 (174 reviews)
AI summary of reviews

Expert trainers make difficult mental health topics approachable, creating safe, supportive spaces for open discussion. Attendees value the clear explanations, practical examples, group exercises and role play, which keep the refresher interactive and help rebuild confidence in responding to crises. They find the sessions well paced, informative and relevant to workplace situations, with knowledgeable facilitators who answer questions thoroughly and connect learning to the MHFA role.

Expert trainersPractical exercisesSupportive environment

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I found this course extremely useful and it has renewed my confidence in providing mental health first aid. The session was well-structured, with a great balance between breakout activities and information shared by Jordan. Jordan demonstrated deep expertise in this field and answered all questions and scenarios thoroughly. I especially appreciated the structured role play activity, where we selected options, discussed them as a group, and worked through the scenario together. This blended approach was highly effective in helping me consider how I would handle similar situations. Overall, it was a fantastic refresher session. Thank you Jordan.

Ashlee K · 28 Oct 2025
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I really enjoyed the Mental Health First Aider Refresher training with Jordan. He was an excellent coach friendly, approachable, and very clear in his explanations. He answered all our questions with confidence and gave great, practical examples that made the content easy to understand and apply. Thanks to his approach, I now feel much more confident supporting others during a mental health crisis. The session was engaging, informative, and genuinely enjoyable. Jordan’s knowledge and positive energy made a real difference.

Jenifer T · 27 Oct 2025
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Great delivery, lots of information, great use of participation to maintain audience level of concentration

Julie H · 23 Oct 2025
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Steve was very knowledgeable and his explanations of circumstances that could arise was very Creditable. He has a wealth of knowledge on the subject of mental health Excellent course

Nigel P · 14 Oct 2025
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I have been with the group for nearly 12 years and have done a considerable amount of courses but this one was excellent, Steve is a brilliant trainer, the course was fun, interactive and delivered in a way that you were intentively listening. Thanks alot.

Rikki S · 10 Oct 2025
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Steve was fantastic at delivering the training. For a topic that is naturally going to be "heavy", Steve was informative, concise and kept the session somewhat lighthearted whilst emphasising the importance of the training. Thank you Steve - this is definitely one of the better MHFA courses i've undertaken.

Kelly Z · 10 Oct 2025
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Steve was an excellent instructor. He created a safe an supportive space where everyone felt comfortable to share, while also making sure the whole group was involved. The course was interactive and engaging - it felt like a genuine two-way conversation rather than just working through slides. I really valued how he prioritised the key focus areas which were vital for the refresh training, instead of overwhelming us with too much information, and he made sure to connect with each participant individually. I'd highly recommend Mental Health First Aid Wales and Steve as an instructor!

Louise E · 10 Oct 2025
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Really interesting, Tony is so easy to listen to and gets us involved, so clear and give you confidence. Amazing course the best course I've done in Airbus so thank you

Kelly B · 08 Oct 2025
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Another fantastic session by Tony. A great way to refresh our knowledge

Rachel H · 07 Oct 2025
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As always a great refresher

Rich P · 07 Oct 2025
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