Ceinwen D, 28 Jun 2024
I feel it was great. It did skim the top of mental health BUT this is not a course for us to become professionals. It’s so we know how to deal with a situation as it arises, it’s for us to sign post the individuals to the correct professionals. I did enjoy the course. Well delivered. We do use these skills on a daily basis anyway but with having this training I do feel I am a lot better equipped to deal with a situation if it arises. And I feel personally that I have been doing things on the right track and not wrong.
Jess S, 28 Jun 2024
The course was very well presented by knowledge staff and very interactive which helped to solidify my knowledge on the topic. The course providers organised tea and coffee which was a lovey touch! Thank you.
Kathy D, 28 Jun 2024
I feel that as an ESA dealing with Young adults with mental health problems, I have already had to deal with some of the the scenarios raised in the training. However, I have learned about new siguations and the correct way to deal with situations. I have really enjoyed the learning, benefitted from the knowledge and experience of others on the course. I've also been reminded what a great team I work with. The trainers were great, and the content and materials were excellent. Thank you. 🙂
Val W, 27 Jun 2024
Excellent course that reassured us in terms of practice and gave us permission to ask for help as and when required.
Antonio R, 27 Jun 2024
Course better than expected. Monitors very helpful, very attentive and caring. The content of the course and the materials are relevant.
Joanne P, 19 Jun 2024
Very informative and helpful. Trainers were approachable and professional. Really enjoyed the 2 days.
Eleanor B, 19 Jun 2024
Gave me more confidence in how to approach these types of scenarios and what is appropriate and what’s not! Thank you
Tacha H, 19 Jun 2024
I enjoyed the course even though it touched on difficult subjects that I struggled with from time to time but was able to share my experiences as it felt a safe and open environment. Amazed that we got to keep so many resources as in the books etc. If I had one critic it would be the print outs, there was too much paper that wasn't going to much use.
Lucy A, 16 May 2024
Brilliant and highly informative course which will be useful both in and out of my work place