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It was a nice and I really enjoy the course and the trainer had knowledge and experience of what he was talking about
Very instructive, it helped me to build confidence in conflict management
I found it a practically useful course from a knowledgeable trainer who was able to give good examples and maintain the engagement of the participants.
Really enjoyed this course, Rich delivered the sessions brilliantly, the content was very good and the interaction between the whole group was great.
I got a number of golden nuggets from the day which will be useful
Very informative and covered some really important topics