Telephone Skills reviews

3.9 (12 reviews)

Showing 1–5 of 5 reviews (3 star)

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I think some of the difficult calls we receive especially callers with mental health difficulties could have been addressed as part of this session.

Marie M · 02 Sep 2020
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eilis o · 02 Sep 2020

Perhaps some elements less suited to our type of service.

Tim K · 02 Sep 2020
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Information about emotional intelligence was very interesting and will be helpful regarding dealing with calls.

Suzanne K · 26 Aug 2020
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Rachael T · 26 Aug 2020