Showing 2,311–2,320 of 8,901 reviews
Really enjoyed the course, I found it interesting and learned a lot
I really enjoyed the relaxed atmosphere and learning style
To be honest, I didn’t really want to come as I find this a very challenging area, but I’m so glad I did, have gained confidence and will encourage others to attend
It is a very important subject to address and the training was done very well. The tutor was prepared, the tasks were interactive and there was a lot of group activities involved. The breaks given were nice and long and this allow us to relax and grab a drink and wind down for a bit before starting the next section. The only negative thing is that it was very long and at the end of both days I felt a bit drained. In particular, the first day, I was on inbound calls straight after and it was quite hard to stay focused.
Really good course, would have utilised a slightly larger audience within the venue, but not too large due to course content
Really enjoyed todays course, this isn’t always an easy topic to discuss but I feel more confident after todays session. Great content and tutor.
I thoroughly enjoyed taking part in this training day and I feel I will definitely be implementing the things I have learnt in my calls. it has enabled me to see the patients from a different point of view. It has given me more confidence with regards to talking to people in these situations.
Really informative and lots of useful tools to take away
This was a fabulous training experience which I found very valuable. I have recommended this to all my colleagues