Handling Difficult Situations / People Reviews

Despite having done a similar course before, Claire made the day go very quickly because she engaged with everyone and got everyone involved. The day was very informal and all colleagues made the day enjoyable. To be blatantly honest, I wasn't looking forward to the day as these type of training days can drag and feel like a waste of a day, but as the above comments, I did enjoy it and gained some new tools to take forward. Well done Claire.

Claire presented the course very well and made it very clear and concise. I’ve been on a number of courses previously and this was the most enjoyable but at the same time I got a lot of new skill out of it.

Very good course

Really good , enjoyable

Great Trainer and enjoyable course. Thank you Claire!

Very good course, very engaging

A well structured and presented course

Very interesting course. The trainer was excellent, a good mixture of professional, friendly and humourous, she really made the day. Her knowledge was superb and she interacted well with the attendees.

Really enjoyed and Claire was brilliant