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Handling Difficult Situations / People Reviews
Judit I, 02 Nov 2023
Too much time spent on initial introduction, rushed through sliedes, not enough discussion
Lucinda W, 10 Dec 2021
Really well delivered, Claire is highly personable and brings the course content into real life.
ronald p, 09 Dec 2021
The course was interesting look into peoples behaviour, how to assess & how to deal with individuals effectively. Claire delivered the course in a way that you could understand, absorb & Enjoy. Thank you Claire would recommend to all new managers
Purnima C, 09 Dec 2021
Too much time spent on some elements and other areas not covered
Tom B, 09 Dec 2021
Really enjoyed the course. Claire was really engaging and drawing upon her own experiences helps make the content more memorable.
Richard T, 08 Dec 2021
Interesting material and a very engaging trainer who clearly knew her stuff. Thankyou!
Mark P, 08 Dec 2021
Excellently delivered, the trainer was fantastic, would have her anytime again
Darryll H, 08 Dec 2021
Despite having done a similar course before, Claire made the day go very quickly because she engaged with everyone and got everyone involved. The day was very informal and all colleagues made the day enjoyable. To be blatantly honest, I wasn't looking forward to the day as these type of training days can drag and feel like a waste of a day, but as the above comments, I did enjoy it and gained some new tools to take forward. Well done Claire.