Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 2,361–2,370 of 4,591 reviews
Excellent course well presented and all material easerly understood .
Response: Hi Ady, Thank you for taking the time to leave feedback. Its great to hear you enjoyed the course and this delivery of this by Jonathan.
So knowledgeable. An excellent day of training.
Really engaging trainer - highly recommend.
Response: Hi Tom, thank you for the lovely feedback and we will be sure to let Jon know.
Very enjoyable course. Trainer very knowledgeable.