RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,244 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 701–710 of 3,257 reviews

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Very helpful course

Brenda R · 05 Jun 2025
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Excellent interaction from the trainer and engaging throughout.

Stuart B · 05 Jun 2025
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Very helpful thanks a lot

Meineke F · 05 Jun 2025
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Always a good refresher for PBS Does work within our services. Ripley makes the training interesting and engaging.

Claire W · 05 Jun 2025
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Spent time with people making sure that they are fully understanding

Gary W · 05 Jun 2025
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Response: Thanks, Gary, for taking the time to leave feedback. We're glad to hear that Ripley took the time to explain the course material and support learning. We're also pleased to hear that you enjoyed the delivery of the session. Thanks again.

Course was amazing, felt like it covered everything I need in my field of work. Both trainers delivers the training brilliantly

Tia J · 05 Jun 2025
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Sam and Kerry were wonderful and very understanding and thought provoking.

Ellie B · 05 Jun 2025
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Really important refresher, instruction were clear and discussions were important. It was nice to be able to talk about personal experiences that we have had between the initial course and the refresher, get advice from the trainers as well as the other participants

Darren M · 04 Jun 2025
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The refresher course was very good. It helped to have some reflection on what has been working well since the last sessions. The relationship section was very valuable in affirming why positive rapports between staff and children are beneficial for all. The trainers were through and took the time to recap and answer questions.

Daniella B · 04 Jun 2025
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Response: Thanks, Daniella, for taking the time to leave detailed feedback. It’s great to hear that you found the refresher course helpful and that you had the opportunity to reflect on practice and get all your questions answered. You’re right, relationships really do matter, and getting this right is key. Thanks again

As always I Really enjoy the training the learning ,charing skills experience and ideas. Sam and kerry did a fantastic work well done

Jenny G · 04 Jun 2025
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