RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,244 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 691–700 of 3,257 reviews

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Enjoyable and informative .. got such a lot from this refresher course .. excellent trainer

Debra N · 25 Jun 2025
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Fan Dabby dosy Even tho weather mafting

Julian G · 25 Jun 2025
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Very respectful and understanding and gave really good advice.

Chloe T · 16 Jun 2025
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Very interesting and informative

Cheryl T · 16 Jun 2025
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Good course Amy is very engaging and comes across very well, Enjoyed if.

Robert L · 16 Jun 2025
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Very well presented, trainer approachable, knowledgeable, very helpfull

Adrianna R · 16 Jun 2025
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Amy was very supportive and helpful during the course with any questions or help to deliver a really good understanding of information ans was enjoyable

Sam R · 16 Jun 2025
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Amy had everyone engaged in the course conten was informative and well structured . Thanks Amy.

Michelle S · 16 Jun 2025
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Very welcoming, vibrant and upbeat, shared information, examples and scenarios not heard before during this training course, which have been helpful to further out knowledge on PBS to better support our service users. Very present session.

Maria P · 16 Jun 2025
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Response: Hi Maria, Thank you for taking the time to share this wonderful feedback. It really is fantastic to read, and we're so glad to hear that completing the course will further support you in your role and benefit the people you support. Thanks again!

Very clear and organised training. Good mixture of discussion and tasks. Trainers very friendly and very happy they provided lots of snacks.

Kirsty H · 06 Jun 2025
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Response: Hi Kirsty, Thank you for taking the time to share this feedback. We're glad to hear you enjoyed the training and the delivery by both Sam and Kerry, and that you had the opportunity to engage in meaningful discussions. We hope that completing the refresher will further support you in your role.