RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,235 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 501–510 of 3,248 reviews

Sort by

Very friendly with good knowledge on the subject

Rhiannon P · 14 Oct 2025
Helpful review?YesNo
Report review

Very good, nice refresher. Lovely trainer, made me feel very at ease considering the majority of the class was made up of security.

Lisa H · 10 Oct 2025
Helpful review?YesNo
Report review

Ben is a really good trainer, very personable. Explains things clearly & concisely. Took into account my injury & made regular checks on me It was definitely helpful to have this refresher

Ewa G · 10 Oct 2025
Helpful review?YesNo
Report review

Response: Hi Ewa. Thank you for your feedback. We’re glad you found the refresher helpful and that Ben provided clear and supportive training. We hope that attending the session will further support you within your role.

I really enjoyed the course and it was very knowledgeable and the trainers really know what they are doing and very supportive.

Saziso M · 06 Oct 2025
Helpful review?YesNo
Report review

Very good

Edith U · 06 Oct 2025
Helpful review?YesNo
Report review

Impacting and empowering to discharge job function effectively

Bashirat A · 06 Oct 2025
Helpful review?YesNo
Report review

I was very engaged,the refresher course was very helpful

Shelley B · 06 Oct 2025
Helpful review?YesNo
Report review

10/10

Gorgina B · 06 Oct 2025
Helpful review?YesNo
Report review

It was a really good refresher training. The training was really engaging.

Abiya T · 06 Oct 2025
Helpful review?YesNo
Report review

Was very enjoyable and very useful.

Ashraf E · 06 Oct 2025
Helpful review?YesNo
Report review