RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,235 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 341–350 of 3,248 reviews

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Really enjoyed the course it was put over to us in a manner I understood. Was asked all the way through if I understood what she was teaching us

Carla K · 16 Jan 2026
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Course very good

Sharon W · 16 Jan 2026
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Enjoyed the course today was really enjoyable kept my interest but room was col

Elizabeth D · 16 Jan 2026
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Amy Mellor, was very interesting through the course,

Lusa R · 16 Jan 2026
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Amy gave a very informative training session for pbs was very bright a helpful all throughout

Diana C · 16 Jan 2026
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Very good knowledgeable trainer. Trained at a easy pace which was excellent to take everything on board. Good size room.

Julie H · 16 Jan 2026
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Amy was very engaging throughout the course .She spoke clearly and was very informative . Course was enjoyable as a lot of the information came back to me from previous course .

kerry b · 16 Jan 2026
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Response: Hi Kerry. Thank you for your feedback. I’m glad to hear that you found Amy engaging and clear in her delivery, and that the course supported revisiting information from previous training. We hope the session provides ongoing support for your role.

Found the course interesting and very good trainer was made to feel comfortable

Liza H · 16 Jan 2026
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Trainer made course more enjoyable

Adrian H · 16 Jan 2026
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Really enjoyable course Had fun whilst learning

Judi C · 14 Jan 2026
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