RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,342 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 1,831–1,840 of 3,192 reviews (5 star)

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Brilliant training very knowledgeable went in depth with all the techniques asked all the time if we were comfortable and understood the training was all timed well and trainer very understanding.

Fallon S · 21 Aug 2023
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“

I’ve done this course four times but this time I learnt the most. Liam had a different style of teaching, he presented things in different ways, which I understood and could relate to. The practical was clearly demonstrated and we were given time to practice with Liams support.

Julie L · 21 Aug 2023
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Response: Hi Julie, I'm so glad you enjoyed your time with Liam and it's so great you took something different away from the course. We'll be letting Liam know how supportive you found him to be.

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Liam delivered the course really well and helped refresh my memory. Liam maintained everyone's focus and kept it fun and engaging.

Jamie S · 18 Aug 2023
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Very good training from Liam , learnt a lot of information about making the right options to give to the service user !

Alice S · 18 Aug 2023
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Learnt more information about record keeping and enjoyed refresher

Lisa W · 18 Aug 2023
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Was very engaging and held my attention. Details of course was communicated effectively and in a manner that was easy to understand. Was patient with all staff when they did not always understand break away techniques immediately. Was a nice refresher.

Katie E · 18 Aug 2023
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“

A really excellent training session. Liam was a fantastic trainer and explained/shown us all the techniques to keep us all safe. He also went through BSC’s paperwork to ensure the staff know how to fill them in, in the appropriate manner. Thank you Liam it was a pleasure to be trained by you

Julie S · 18 Aug 2023
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“

Excellent refresher. Liam conducted the course with excellent communication and examples. Thank you

Tracy R · 18 Aug 2023
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Ben was very polite. The training he gave was excellent and gave me a lot to take away from the training.

Allan B · 18 Aug 2023
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“

The training is really helpful, I learnt so much about breakaway techniques, I learned about how could improve my skills and giving better quality services to people I'm supporting. The trainer was really good with the practical teaching

ABIOLA A · 18 Aug 2023
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