RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,342 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 1,821–1,830 of 3,192 reviews (5 star)

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“

Liam is such a good trainer,he has got such a good sense of humor and his teaching is very detailed.i really enjoyed his training.

Nkeiruka K · 31 Aug 2023
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Response: Hi Nkeiruka, thank you for the lovely feedback, we'll be sure to let Liam know you enjoyed the course delivery.

“

I really got a lot more understanding as I was one to one today. Liam was really good at explaining everything and the practical was very well demonstrated. Lovely man very professional really patient

Jane B · 30 Aug 2023
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Response: Thank you for taking the time to leave detailed feedback. It is fantastic to hear that Liam is explaining the material so well and you enjoyed the delivery of this. We'll be sure to let Liam know.

“

Excellent well worth completing

Janice w · 30 Aug 2023
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Response: Hi Janice, thank you for the lovely feedback, we'll be sure to let Rebecca know you enjoyed the course.

“

Really enjoyed this training session. Rosie was fab, very good trainer and made it fun.

Chrissy B · 23 Aug 2023
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“

I thoroughly enjoyed the training much more than anticipated. Rosie was very professional and very patient. Willing to go over what was necessary and to listen to comments. She answered all questions and was very knowledgeable.

Kathleen D · 23 Aug 2023
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Response: Hi, Kathleen, thank you so much for the feedback and we're so glad you enjoyed the training. Sounds like a fabulous day from Rosie and we will be sure to let her know.

“

The course was well explained & engaging Lee was articulate & knowledgeable.

Justin B · 21 Aug 2023
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“

Lee was a fantastic trainer, very detailed, was patient and helpful when unsure about things.

Yasmin A · 21 Aug 2023
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“

Absolutely loved the course Lee went through everything step by step and took the time for everyone to catch on Thankyou

Jennifer D · 21 Aug 2023
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“

Lee came across very good and made the course interesting and kept me engaged in the course as usually Iv just wanted to go as soon as Iv got there. Lee made this course interesting and you should be proud to have him working for your company as he is a asset to your company

Darrell H · 21 Aug 2023
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Response: Hi Darrell, thank you for your lovely feedback and I'm so glad you enjoyed your refresher. We'll be sure to let Lee know how much you enjoyed it.

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The training was good day by Lee

Paul R · 21 Aug 2023
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Response: Hi Paul, it's great you had a good refresher with Lee. We'll definitely let him know.