RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Very informative and delivered very clear was made fun as well as ensuring all areas were covered and delivered

Chloe A · 01 Sep 2023
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Clear and concise instruction. Talked through our every day issues and concerns. Helpful advice. Good practice breakaway stuff. Thank you john

John R · 31 Aug 2023
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This was a good refresher course, especially the practical practices of the break away techniques and guard techniques especially relevant in my day to day work.

Vicky H · 31 Aug 2023
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Response: Hi Vicky. Thank you for your feedback. We are glad to hear you enjoyed your refresher course with Liam and you found you can apply this into practice. We'll happily let him know your feedback.

Liam is such a good trainer,he has got such a good sense of humor and his teaching is very detailed.i really enjoyed his training.

Nkeiruka K · 31 Aug 2023
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Response: Hi Nkeiruka, thank you for the lovely feedback, we'll be sure to let Liam know you enjoyed the course delivery.

Engaging course and trainer. Thorough course

Kieron R · 31 Aug 2023
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Excellent well worth completing

Janice w · 30 Aug 2023
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Response: Hi Janice, thank you for the lovely feedback, we'll be sure to let Rebecca know you enjoyed the course.

I really got a lot more understanding as I was one to one today. Liam was really good at explaining everything and the practical was very well demonstrated. Lovely man very professional really patient

Jane B · 30 Aug 2023
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Response: Thank you for taking the time to leave detailed feedback. It is fantastic to hear that Liam is explaining the material so well and you enjoyed the delivery of this. We'll be sure to let Liam know.

Really enjoyed this training session. Rosie was fab, very good trainer and made it fun.

Chrissy B · 23 Aug 2023
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I thoroughly enjoyed the training much more than anticipated. Rosie was very professional and very patient. Willing to go over what was necessary and to listen to comments. She answered all questions and was very knowledgeable.

Kathleen D · 23 Aug 2023
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Response: Hi, Kathleen, thank you so much for the feedback and we're so glad you enjoyed the training. Sounds like a fabulous day from Rosie and we will be sure to let her know.

The course was well explained & engaging Lee was articulate & knowledgeable.

Justin B · 21 Aug 2023
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