RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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A good refresher course, relevant to our day centre.

George D · 16 Jan 2024
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Response: Hi George. Thank you for your feedback. It's great to hear that you enjoyed the refresher course delivered by Jonathan. We'll ensure we let Jonathan know.

Fab enjoyable course

Judi C · 15 Jan 2024
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Response: Hi Judi. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the course delivered by Ripley.

Really enjoyed the course

Frances O · 15 Jan 2024
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Both trainers were excellent and very informative.

Colette S · 10 Jan 2024
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Response: Hi Collette. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed your learning experience. We will ensure we pass your feedback on to the both trainers on how excellent they had been.

Both Becky and Rosie showed a high level of knowledge and skills and pitched it at a good level of understanding and they were good fun as well

Christopher B · 10 Jan 2024
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Great re cap

Karen R · 04 Jan 2024
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Friendly instructor and helpful information

Lydia M · 04 Jan 2024
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Great day keiran great trainer

Monica L · 04 Jan 2024
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Very good course and very good trainer.

Susan P · 04 Jan 2024
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I learned the same techniques but with clearer reasoning due to the trainer

Andrew E · 04 Jan 2024
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