RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,259 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Very informative and made learning fun

Jane S · 23 Jan 2024
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Response: Hi Jane. Thank you for taking the time to leave feedback. It's great to hear you enjoyed the course and the delivery by Kieran.

very informative. i enjoyed this course.

jane m · 23 Jan 2024
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Very friendly and welcoming, kept us engaged but small location and limited amenities eg fresh water for drinks ect no water fountain.

Jade C · 23 Jan 2024
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Response: Hi Jade. Thank you for taking time to leave constructive feedback. We will ensure we pass your feedback onto Kieran to review facilities for future courses.

Enjoyed the day

Elizabeth B · 23 Jan 2024
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Very good

Mark L · 23 Jan 2024
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Kieran has done fantastic in delivering this course

Claire S · 19 Jan 2024
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Kieran your a star proud of you enjoyed it xx

Debbie R · 19 Jan 2024
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Response: Hi Debbie. Thank you for your lovely feedback. We are glad to hear you enjoyed the training delivered by Kieran. We will ensure we let him know how proud you of him too. Thank you.

Really informative and well delivered training

Diana C · 19 Jan 2024
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Response: Hi Diana Thank you for your feedback. It's great to hear that you enjoyed the refresher course delivered by Kieran. We'll ensure we let Kieran know.

Brilliant, very informative.

Heather M · 19 Jan 2024
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Very informative

Carlene L · 16 Jan 2024
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