RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,246 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 1,181–1,190 of 3,259 reviews

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Ben was very good at explaining, he made sure we all understood everything while making the learning fun!

Jamal R · 13 Sep 2024
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Overall a very good course. Ben was overall enthusiastic and kind. The course has gave me confidence and refreshed my memory.

Jodie D · 13 Sep 2024
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The course was well conducted. It was tailored to not only allow us as staff to put ourselves in service users' shoes but also gave us something to think about in terms of our behavior and attitude towards them. Ben was great at gamifying course material such that concepts were not only easily comprehensible but also fun.

Remo J · 13 Sep 2024
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Response: Hi Remo. Thank you for taking the time to leave feedback, it really sounds like a fantastic day. We are glad to hear you enjoyed Ben's examples and the course.

The training was very informative as well as made fun and ive really enjoyed the training its not just been pen and paper based its been interactive and been made fun getting us all involved.

Chloe A · 13 Sep 2024
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Was a very helpful training refresher and overall a positive day which helped to build my confidence in PBS and breakaway techniques

Poppy B · 11 Sep 2024
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Enjoyed the course, Lyndsey really knows her stuff, very supportive.

Callie W · 11 Sep 2024
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Very good , Lindsey was very good and explained everything perfect

Kathleen T · 11 Sep 2024
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Course was fantastic as every course is with lindsey, good refresher ! Enjoyed !

Jade L · 11 Sep 2024
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Response: Hi Jade. Thank you for your positive feedback, we are really glad you enjoyed the refresher course and delivery by Linsey

Found the course really interesting

Wendy B · 11 Sep 2024
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Good amount of knowledge

Rebekah D · 11 Sep 2024
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