RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,246 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Ben was our tutor the first time I did the PBS training and I enjoyed it just as much this time. Ben really has a great way of delivering the course content.

Andrea L · 13 Sep 2024
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Enjoyable and refreshed my memory Ben was very good

Sara P · 13 Sep 2024
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Absolutely fantastic training course. The trainer were brillant at explaining and showing the techniques. Overall a great course.

Yasmin S · 13 Sep 2024
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Response: Hi Yasmin. Thank you for taking the time to leave feedback. We are glad to hear you enjoyed the training and it is fantastic to hear that Ben was explaining the material so well and you enjoyed the delivery of this.

It went well,very good

Bukky A · 13 Sep 2024
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Ben is very enthusiastic and made the training interesting and fun and it was easy to remember the techniques

Donna N · 13 Sep 2024
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Excellent

Emma P · 13 Sep 2024
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Ben was our trainer, really enjoyed my refresher course. Overall good day.

Chloe W · 13 Sep 2024
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Throughly enjoyed this training and trainer made me feel comfatable learnt a lot

Michelle A · 13 Sep 2024
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Amazing attitude towards everyone, taught us all about ourselves, boosted our confidence and engaged with everyone. Made the course fun and easy to understand. Took a lot of very useful information away with me today. Thankyou Ben.

Kelly R · 13 Sep 2024
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Really enjoyed the course. Was easy to understand due to Ben explaining and breaking things down

Jennifer D · 13 Sep 2024
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