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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

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Mandy B, 09 Jan 2026

I found the course a eye opener and very informative . I hope I can now put this into practice . Thank you Ben and Jamie excellent teaching .

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Connah P, 09 Jan 2026

Ben and Jamie absolutely amazing best training I have had in a long time. They are both very knowledgeable, made the session interesting and looking forward to further training with them both. Thank you for everything :)

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Esther A, 09 Jan 2026

Excellent trainers Jamie and Ben. Thank you guys for the knowledge you have given us. It’s amazing training, I had learned a lot today and I am coming for Level 2.

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Diane F, 09 Jan 2026

The course trainers presented the information clearly. The sessions maintained interest throughout which was supported by the interactive content. The only negative outside the trainers control was the room temperature but this room is always cold

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Hazel M, 09 Jan 2026

Have learnt how to address patients behaviour how they communicate to us and response very important

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Antonia S, 09 Jan 2026

I found the course very interesting Jamie and Ben were amazing, interesting and explained everything in detail.

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Susan O, 09 Jan 2026

I really enjoyed the course, it has made me think more about everything

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Megha B, 09 Jan 2026

Very interactive session Can add some videos to enhance the lesson experience

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Samantha C, 09 Jan 2026

I attended the PBS training today delivered by Jamie and Ben. The session was fantastic—engaging, clear, and very practical. I’m looking forward to using the skills in my work.
Response : Hi Samantha. Thank you for your feedback. I’m glad to hear that you found the PBS training engaging, clear, and practical. We hope that attending the session will further support you in your role.

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Helen D, 09 Jan 2026

Energetically delivered by both trainers. Interesting information challenging some preconceived opinions

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