Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Trainer (Rachael) was fabulous and very engaging. The 3 and a half hour session flew by! The training session was very interesting and I learnt a lot of information which I’ll apply on a day-to-day basis.

Really interesting course and will help with my role as a support worker

I found this really useful and a good insight and reminder on how to support challenging behaviour

Fantastic training, don't usually enjoy things as thoroughly as I have. Rachael is fantastic.

The way the trainer included us in the training and keeping us engaged and not lossing focus.

Very informative Interactive trainer and course participation Thank you Rachael

Rachel was a very engaging trainer, informative and kept the positivity levels up. Very Energised! She made what could have been an awkward, dry, two day training event via TEAMS, a pleasure to be involved in. Thank you, Rachel

It was very good

High engagement within the course and found this useful. Reflective practice within the session which changes approach to working with customers. Interesting and enjoyable. The instructor was great.

Fun and engaging.