Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,007 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 1,711–1,720 of 3,781 reviews (5 star)

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It is really helpful to cope and understand behaviour of the patients as well as the team to work appropriately. It was in my mind that some patients are arrogantly doing something but I understand that it may be due to the stress or frustration. I will make the change when I am approaching these situations now onwards. Thanks to Ben… it was really enjoyable and informative.

Anju T · 15 Aug 2025
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“

Very helpful course, so interesting and useful. I loved it - thanks so much! I would recommend to all. I will take away additional useful strategies to use to approach cues effectively. Great presentation, Ben was friendly, knowledgeable and approachable. Thankyou.

Emma H · 15 Aug 2025
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Response: Hi Emma. Thank you for your kind feedback! We’re glad you found the course useful and enjoyable, and we appreciate your recommendation.

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Content clear, understandable, informative, interesting and relevant to my role. Ben was a fantastic teacher.

Tracy S · 15 Aug 2025
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The lecture was really good and effective. It was very useful in my working area

dincy k · 15 Aug 2025
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Learnt something about myself

Sarah M · 15 Aug 2025
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I have learned alot from Ben today! He is very good at what he does Thank you.

Carlene K · 15 Aug 2025
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Good

Jisha S · 15 Aug 2025
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Very well done, learned about how to cope with patients with challenging behaviour. Liam was engaging and I felt at ease . I was apprehensive coming on the course but I'm glad I attended.

Tracey l · 15 Aug 2025
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Excellent course, well presented and executed. Interactive and informative. Particularly identifying skills to bring back to the department.

Siobhán O · 13 Aug 2025
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Really enjoyed the course, Andy was very enthusiastic and passionate, very interactive with us all, included the whole group! I feel face to face training is better as e-learning is often brushed through, this way the information withheld properly with a better understanding!

Elizabeth O · 13 Aug 2025
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Response: Thanks, Elizabeth. I’m glad you enjoyed the course and found Andy enthusiastic and engaging. It’s great to hear that the face-to-face format helped you gain a better understanding of the material. We will be sure to pass your feedback on to Andy.