Oliver McGowan (Tier 2) 1 Day Mandatory Training reviews

4.8 (2,642 reviews)
AI summary of reviews

Learning is brought to life by co-trainers with lived experience, whose perspectives help attendees understand autism and learning disabilities beyond theory. Attendees value knowledgeable, patient trainers who explain complex ideas clearly and create inclusive, interactive discussions. They gain practical approaches to communication, person-centred care and reasonable adjustments, increasing confidence in supporting people at work and in daily life. Some find the day lengthy or the content repetitive.

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The course was of little or no benefit for implementing change in a dental practice setting and provided far less useful practical guidance than was gleaned from the level one online training. It was undoubtedly the most pointless course I have attended in over 30 years, and the thought of having to repeat this along with our whole team every three years is pointless. There are really important areas completely missed out that could/should be included in this training. For example many persons with ADHD have Rejection Sensitivity Dysphoria, and I always bear this in mind when I see ADHD on a medical history. There was no mention that ADHD patients may be better in the afternoon, or may require flags on the notes to ensure carers/parents etc are included in appointment details to ensure that essential appointments are attended. So many missed opportunities, the course is simply not fit to impose on the dental sector. Ensuring the whole dental team is well trained in this important area is essential, but the course and slide show currently miss the brief.

Manchester
Steven L · 28 Aug 2026
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Manchester
Charlotte B · 30 Jun 2026

I didn’t feel the course was relevant to the title. We didn’t learn much about Oliver McGowan and the young lady who came on in the after who has self diagnosed her own autism spent the afternoon talking about herself and her options and how things should be, nothing to do with why we were there at all. It also could have been done over teams as our small group had to travel from Blackpool which is a journey in itself

Manchester
Karen B · 22 Jun 2026
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Very well led

Luke L · 25 Mar 2026
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This was basically an LD and Autism course. It had nothing to do with Oliver McGowan. I have taken courses such as this numerous times throughout my career in health & social care. I didn’t need to do it again. The videos were too quiet to be able to even adequately hear. The trainer said it’s always like this. Nothing looked into to in the past to improve this situation or for future courses. The co-trainers were a let down too. The morning one spoke so fast he couldn’t be understood, then during one of the videos he decided to sit there and eat a packet of crisps! It was hard enough to hear the videos without him doing that. The afternoon co-trainer I struggled to understand due to his strong accent. I’m sorry to be so negative but this is what feedback is for. Unless people are honest and tell you the truth, you can never improve.

Mark S · 16 Mar 2026
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Trainer had poor knowledge and was confrontational when views were challenged

Jo S · 16 Mar 2026
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Shelin V · 19 Jan 2026
Nicola B · 10 Nov 2025