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Interactive, supportive discussion of difficult mental health and suicide scenarios is the course’s distinctive strength. Attendees value knowledgeable, inclusive trainers who create a relaxed, safe space for questions, shared perspectives and role play, alongside a clear balance of presentation, conversation and exercises. Practical tools, ALGEE and useful resources help consolidate earlier learning, build confidence and support difficult conversations at work, with self-care reinforcing the first-aider role.
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