Showing 1–10 of 145 reviews
Very friendly experienced instructor with a fab sense of humour which is definitely needed in this course! 😊
Lisa was really useful in helping to remember to keep it realistic. Tips on phrasing on conversations and responses that felt more like a real situations
well structured and delivered interesting thought provoking topics
Really useful refresher. Reminder of key approaches to use.
I found the course very useful. The explanations and content was very good and well presented.
Very knowledgeable and inclusive trainer - thank you Steve you have been great today
Thanks for running this Steve, its really good to go back over the approach and make sure I'm dealing things directly and compassionately. I think that it might be good to have some examples of maybe when there's a situation that's concerning but you might not be the best person to step in what to do in that case?
really good session, a needed refresher, really useful tools shared. Great content and delivery of the session. Liked that it was interactive and all participants were included in discussion. Thanks Steve :)
Really impactful, engaging refresher course, very valuable and fantastically facilitated by Jordan.