CSTF (All in One Day) Mandatory Training reviews

4.9 (35,389 reviews)
AI summary of reviews

Practical, interactive delivery makes this mandatory training easy to engage with, as attendees value trainers’ subject knowledge, clear explanations, patience and humour. Reviews highlight real-life examples, demonstrations, discussion and opportunities to practise, ask questions and take part. The course is well organised, accessible and relevant to care roles, helping attendees refresh existing knowledge, learn updated guidance and feel more confident applying safe techniques at work.

Interactive deliveryPractical demonstrationsKnowledgeable trainers

Generated from recent reviews; may not reflect every review

Showing 20,921–20,930 of 36,267 reviews

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Good overall

London
Josephine M · 04 Jul 2025
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I found the course to be very disorganized, and I believe much of this was due to the instructor’s approach. Unfortunately, the instructor’s conduct was unprofessional and, at times, disrespectful. The instructor frequently went off-topic, providing examples that were not relevant to the course material. Additionally, there was an incident where the instructor yelled at a fellow learners who briefly checked their phones to attend to family matters, using inappropriate language saying “ i don’t care who the hell you are”. The instructor’s tone was often condescending, and they did not allow for others to speak or if someone did they would argue with them . During practical demonstrations, such as chest compressions, the instructor did not allow for proper technique, such as failing to allow the chest to fully recoil, nor did they provide clear explanations—for example, on how to properly locate landmarks for compressions. Overall, I felt uncomfortable throughout the training, and I am disappointed, especially considering the cost of the course. I hope this feedback is taken seriously to improve the experience for future participants.

London
Aurora H · 04 Jul 2025
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Instructor was very disrespectful, talked over people after asking questions and expecting answers. Also asked questions to deliberately confuse us, admitting to ask questions in a different way so it didn’t make as much sense. Quite condescending to others and argued with almost all answers that weren’t exactly what he was looking for. Instructor gave many off topic examples and went on unnecessary tangents about random things. Asked for all phones to be put away, and when someone brought it out respectfully to check it, not interrupting everyone, and previously stated she needed to check it for child care issues, he yelled at everyone about their phones and that the next person to do so would be kicked out of the class and swore at us while yelling about it.

London
Camryn W · 04 Jul 2025
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Very informative and practical session

Huntingdon
Aisha S · 03 Jul 2025
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Today’s training session was insightful and engaging. It provided valuable information and practical skills that will enhance our daily work. The content was well-delivered, and there was a good balance between practical and interactive discussions. Overall, it was a productive and worthwhile experience

Huntingdon
Blessing N · 03 Jul 2025
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Room was too hot but apart from that good venue. Trainer was great.

Edinburgh
Pauline L · 03 Jul 2025
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Satisfactory

Edinburgh
Shola O · 03 Jul 2025
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The trainer was good in her job, good communication skills and has a good welcoming personality off which i appreciate in her.

Edinburgh
Happy W · 03 Jul 2025
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Satisfactory

Edinburgh
Augustus E · 03 Jul 2025
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Loved the presentation

Huntingdon
Patience C · 03 Jul 2025
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