The New Manager Reviews

This is the second session with Claire and I found the first so useful implementing some with the team. I have struggled a lot with behavioural and conduct based objectives, and splitting it down to wording and measurables has been so helpful. The theory behind delegation and RACI makes it easier to decide how and what to delegate, in a very busy environment it's easy to just do it yourself but having it spelt out like this is easier to trial in practice.

Great delivery and engagement

I think that Claire was really engaging and the tasks she had us do really do make you think in depth about the points that have been raised. I think we're all guilty of letting a full day session completely wash over our heads, but the tasks and fun activities cement the learns in to place and make it much easier to remember your key points as you come out the session. The work books and the ability to write down your actions plan is great.

I really liked how the course was conducted and I definitely recommend this course. 10/10.

The instructor was Fabulous and engaging

Very constructive informative , well prepared course . I really enjoyed it

I thoroughly enjoyed this workshop. It was very interactive. Lots of lessons learnt and lots of experience shared. Karen was particularly wonderful. Thank you

Karen is a brilliant tutor with vast experience behind her . Very courteous, allowed contributions and has an in depth understanding of the topic. Surprisingly she printed out the course materials which is novel and I find it very useful as we often don’t go back to pdf files due to work schedules . She explained the major difference in leadership and management. Excellent session