Crisis Communication Training reviews

4.9 (311 reviews)
AI summary of reviews

Realistic media role-play gives attendees a safe, supportive way to practise handling difficult questions, interviews and crisis scenarios under pressure. They value the trainers’ industry expertise, warm and engaging delivery, and precise, constructive feedback after each exercise. Short frameworks, practical techniques and relevant case studies make the learning memorable, while tailored sessions build confidence and transfer readily to workplace communication, presentations and crisis planning.

Practical role-playExpert feedbackConfidence building

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Showing 251–260 of 317 reviews

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Thank you very much

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Nicola W · 27 Apr 2023
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Thoroughly enjoyable and I feel more confident now

Clients
Viv K · 27 Apr 2023
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great tutors!

Victor J · 30 Mar 2023
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The course was great. One addition you might consider is putting a few more items re: social media responses and "customer responses" in there. This course was very oriented toward tradition media, which is fine - that's needed, especially at my office. But social media responses require a slightly different emphasis, I think.

Brent F · 23 Mar 2023
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A fantastic day with a great mix of theory and practical skills. Being interviewed multiple times gave us all more confidence in our ability to deliver them well, and receiving feedback on how we could improve our performances was key to knowing how to succeed.

Ffion J · 22 Mar 2023
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The course was very useful and interesting. The practical part of the course helped to better understand in what manner the spokesperson should answer the questions; what are the main keys of a good statement and the importance of CARE, AMEN, TRUTH.

Maryana K · 22 Mar 2023
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The trainers were on point. The Course was well delivered in a very relaxed and practical environment

James B · 22 Mar 2023
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Howard Bentham & Susan Bookbinder where excellent in their delivery.

Michael T · 22 Mar 2023
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I love this course training. This is very vital, especially at this time of age. It will be helpful to such offices as the Ombudsman Commission. It will prepare us in the media statements and etc.

Nylen J · 22 Mar 2023
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I found both trainers very warm and lovely to deal with. There were people with different levels of experience in the virtual room but Susan and Howard made everyone feel very welcome.

Mark T · 22 Mar 2023
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