Crisis Communication Training

Description

ARE YOU BEST PREPARED FOR WHEN THE WORST HAPPENS?

Crisis tends to strike when it’s least expected.

And each one has the potential to create negative headlines, damage share prices and shatter reputations.

But just because you don't know when a crisis will happen doesn’t mean you can’t be prepared.

Our crisis communication training will enable your organisation to communicate with clarity, confidence and compassion when media pressure is at its most intense and there is public, customer and staff hunger for information.

Our expert tutors will guide you through every aspect of effective crisis management, from ensuring your organisation is ready to communicate within minutes of a crisis striking to holding a press conference.

So, if the worst does happen and you are in the spotlight for all the wrong reasons, you’ll emerge with your reputation intact and maybe even enhanced.

What you will learn

There are many benefits of crisis management training, both for your organisation and your delegates.

Here are just a few:

• Improved awareness of the reputational risks for your organisation
• Better understanding of what to expect when crisis strikes
• Improved ability to communicate quickly and effectively when the worst happens
• Confident comms teams and spokespeople who can communicate with clarity, empathy and authority under the most intense media pressure
• Enhanced understanding of roles and responsibilities during a crisis, both among communications professionals and senior leaders
• Ensuring every member of your crisis team understands their role and can contribute effectively in different crisis scenarios
• Transferable skills and influencing strategies