Crisis Communication Training Reviews

The course was great. One addition you might consider is putting a few more items re: social media responses and "customer responses" in there. This course was very oriented toward tradition media, which is fine - that's needed, especially at my office. But social media responses require a slightly different emphasis, I think.

A fantastic day with a great mix of theory and practical skills. Being interviewed multiple times gave us all more confidence in our ability to deliver them well, and receiving feedback on how we could improve our performances was key to knowing how to succeed.

The course was very useful and interesting. The practical part of the course helped to better understand in what manner the spokesperson should answer the questions; what are the main keys of a good statement and the importance of CARE, AMEN, TRUTH.

The trainers were on point. The Course was well delivered in a very relaxed and practical environment

Howard Bentham & Susan Bookbinder where excellent in their delivery.

I love this course training. This is very vital, especially at this time of age. It will be helpful to such offices as the Ombudsman Commission. It will prepare us in the media statements and etc.

I found both trainers very warm and lovely to deal with. There were people with different levels of experience in the virtual room but Susan and Howard made everyone feel very welcome.

Thank you for a very useful and informative course.

Enjoyable course

Excellent workshop, really! The tutors were very engaged and even during the breaks they were speaking to us and trying to find out more about our jobs, to make the information and the course even more pertinent