Tower Fire Group are the UK's leading Fire Safety Specialists. The foundations of the business are created from an experienced team of retired firefighters dedicated to delivering Gold Standard Fire Safety Services.
Goal:
We wanted a third-party platform that would allow our customers to see the feedback from our courses and to ensure that we are delivering what our customers require.
Results:
- With over 6000 reviews at present - the vast majority being 5-star - Coursecheck has enabled us to see that we are meeting our customers’ needs.
- We’ve cut down on unnecessary paperwork and now have all our feedback in one accessible location.
- It has provided us with the opportunity to comply with our ISO9001 accreditation.
- Coursecheck has proven to be a great marketing tool when looking for prospective customers.
Highly recommended for small and medium businesses. Using Coursecheck has allowed us to be totally transparent with our customers, and the support we receive is first class.
Martyn Williams, Operations Director
See for yourself how quick and simple it is to harness the power of your feedback