Academy Class Reviews

Equipment was the problem. Slow computers, software crashes, internet connection patchy. Apart from that everything was great.

Am only on day two of the course so its really hard to tell if it has met my objections - would rather give feedback at the end.

It was very apparent that the course has recently moved premises. There were computers in the training room but they were't set up for our needs so in the end just took up desk space and got in the way of us seeing each other. This was quite disappointing along with there being no internet access that worked in the training room, one person ended up using all of their personal data allowance on their phone during the course. Access to the room was also difficult, to get in and out Rafiq had to shuffle in so we could shimmy past him which was a huge fire hazard. Rafiq was great and we finally found the courses correct pace on Thursday. He was very knowledgeable in the field and gave us a great overview of the whole UX process. It seemed he hadn't taught the course before and didn't see what the exam was like until the end of the week which caused us some worry. Our questions of its structure couldn't be answered until late in the week when he'd seen it, and then could put together a practice question. He taught the syllabus but it came across that was the first time he had taught that particular course. In terms of location it worked well for me and there was a variety of shops/restaurants to go to for lunch which was great. The range of different people who attending the course was also very good, good to have diversity in skill set I'd say we learnt a lot of each other's different perspectives. What was really good is it came across that Rafiq genuinely cared that we not only take in the subject matter for the exam but learn and practice it so we can put it to use in the real world.

The course was presented well and was very informative.

Good day of training, we used one of our brochures to reproduce in Indesign, which was very useful.

Yet again I had a fantastic experience learning from Ian. Great pacing, friendly and approachable, comfortable atmosphere and I couldn't believe how much I have learned. He also gave me great advice regarding my career aspirations and tailored the course to fit my personal learning outcomes.

EXCELLENT COURSE AND ACHIEVED ALL MY OBJECTIVES WAS NOT ADVISED ABOUT TWO SCREENS OR THAT THE EXAM AT THE END COULD NOT BE DONE VIRTUALLY

I felt that the instructor had really good knowledge in this area, however I felt that BCS wasn't clear enough with him about the testing process / what would be contained on the test and the shape of the test. I feel like I have a good understand of the practical application of user research and ux design, but there were some questions on the test that I didn't feel prepared for.

Room not suitable for use. Poor internet connection

Not aware that we needed two screens and no pre course check on set up which delayed the start on a couple of days. Otherwise excellent. It support on hand and very helpful