Happy Reviews

Course was at our pace not rushed, so we could go over something if not understood. easy going instructor, put us at ease.

Gill is a great facilitator

It was useful and I learned enw things, but it was not so different or upgraded from the Level 2 training I have done with Happy before. I was hoping that Level 3 would explore new and more challenging topics.

The signup process was a little confusing and unclear about if I needed to register before the session or if I could just open the app on the day and would be entered into the training. The training was a little confusing at times as I was doing it on a laptop and wanted to see the training screen next to the Sheets document I was working on. It meant my view of each was limited and I kept having to change screen sizes or switch between the two and potentially miss something.

It took a fair amount of time to get started and think that could be sped up by sending more info in advance e.g. the docs we have to download, the housekeeping rules and although we were all asked to join via the app rather than on our browser, the UX on the browser was much better. The facilitation was very mixed - she did remember to include everyone well, which was good, but she also went down some rabbit holes that really weren't helpful and not relevant. She also is clearly more used to delivering Excel (which isn't surprising) but I expected her navigation of google sheets to be better. There is a lot to take in, so keeping on topic is key...I felt I could have learnt the same in a couple of hours rather than a day course.

Great day! Happy is best

The Happy sessions are always a delight to join. Learn by doing and being part of instead of talked at!!

Gill is personable, extremely knowledgeable and explains all the information in very manageable chunks.

I always feel like I can ask the dumbest questions! That's the best!

Overall, the training was brilliant. The facilitator knows her stuff and worked at my pace making sure I understand what was taught at every stage by letting me perform/ repeat them. She made it exciting and interesting to carry out tasks by following examples and right on time too. I will surely recommend Happy to my work colleagues and other friends.