Happy Reviews

really enjoyed it , great informative structured information, enjoyed trying to put them into practice , very good safe environment to speak out

Really good course - Serena was very knowledgeable and a skilled trainer, calm and patient. We didn't rigidly stick to the manual and instead addressed other issues/scenarios as they cropped up but in a controlled way, returning to the structured content. Serena has recently delivered courses to some of our colleagues and so she was able to make references to our own ways of working which was really helpful.

Another excellent session

really enjoyed this session - the pre work and the resources and the discussion today - thank you

another great session, I'm exhausted! really made me think again.

great interaction enjoyed session on delegation and pre course work to realise attributes and how they can be perceived negatively also will try to always be a maximiser not a diminisher

One of the best training courses I've personally attended.

We covered such a lot of content in the course but it was all very well presented and easy to absorb. I loved Racheal's presenting style. She was able to keep the course moving with well timed breaks, great breakout sessions and no over reliance on PP. It felt very natural. At first I felt that we did not have enough time in the breakout rooms, but as I got used to it, I found it really helped me focus.

It was a really good two days. Thank you Jo. Such a safe, engaging environment.

A good session, which I enjoyed. As always, Ebe was very patient. The pace of this was better than the previous one which I had found a little rushed. This time there was plenty of time to deal with everything.