Happy Reviews

A very informative course that actually gave real life techniques and best practice on day to day situations. I look forward to day 2

Best course I’ve attended, really informative and extremely helpful. Course instructor was clear and very fun

I have issues with believing myself but now I realise I am good at my job!

Generally good session. A bit anecdotal heavy and second half was less engaing for me personally. Some parts not tailored to charity sector.

Kevin was great! Really helpful and thorough, while also providing one-on-one support.

Great trainer, really engaging and covered all the essentials.

Kevin was great! He went at a good pace and covered fundamental things. Super happy to help and very patient. Thanks so much Kevin 😊

There was a lot of information to take in today and I'm worried I didn't retain a lot of it, but I think that's an unavoidable part of the apprenticeship. As usual the day was broken up into activities as well as listening which helped increase retention and reduce overwhelm and the opportunities to work with Peers was very helpful. I particularly found it useful going through the STAR process and KSBs with a peer as I was feeling a little daunted, and concerned that my examples were not of sufficient quality - she helped me see how I could demonstrate the learning and implementation.

Very good and comprehensive session

Really engaging trainer