Happy Reviews

Really liked this course and got a lot out of it. Some really good tips on how to manage difficult conversations in a variety of situations

Really good at answering the questions we had and using the questions that we had as teaching opportunities for everyone.

Really good session. Lots of practical techniques. Facilitator involved everyone in the discussion. Good to join with colleagues from different disciplines to get a wide range of scenarios.

Some really helpful take outs from this session that I can apply to all parts of my role. small tweaks to make a big difference.

I really enjoyed this training session, it's given me the confidence and tactics to approach difficult situations going forwards.

It was a great course. Gill was so positive and welcoming. The small nuggets to take away on how things work in Excel, where to find things and how to navigate around Excel.

enjoyable and helpful

Thought provoking and very well structured

The course gave me the tools to take to difficult conversations moving forward - ways of approaching a person or situation with confidence.

Very very useful and helpful session - some great tactics to take forward. I loved the golden nuggets of insight like statistics, quotes and references from other sources.