Happy Reviews

I enjoyed the session

Lovely venue Course was well structured Felt like a safe space

Has given me a lot more confidence and skills to deal with difficult behaviours and challenging situations. As somethings can be planned out in advance it will help with getting the right tone and use of words to achieve desired outcomes

A very well delivered session as usual

Really interesting and engaging session

Nicky's brilliant! Encouraging, engaging, involves everyone without pressure, pacing is perfect to keep up the interest throughout

An excellent trainer and course - thank you.

i find it so hard to do this from home - especially in school holidays, house was busy today so felt a bit distracted - that was why the 4 stars

A really engaging and challenging course. I feel like it was really useful (and hard) to spend a day thinking and talking about this stuff and practising different techniques to approach.

The session was rich with insights and well-structured. The facilitator ensured a high level of interactivity throughout, making the experience engaging and dynamic.