Happy Reviews

Delgation framework - difficult to practice

Very good course which was well run and enjoyable.

Had some technical issues, apart from that all went well.

Excellent session overall and lots to think about.

I am really enjoying this course and feel that I am learning a lot that will help me to improve in my role

Very good day. Appropriate pace.

very good

Excellent course as always - great to have it tailored around a set of sessions we are having to run - really great to have time as a team and realise what a fabulous team we are and that we can use these tools today in practice to get the best out of our sessions and ultimately all our amazing volunteers - thank you So much Paul

Always pleased to join a session with Paul who makes sure that it is tailored to what you need rather than running through a set of prepared slides. Excellent opportunity for our team to refresh our active listening skills, negotiating skills and to come up with a plan for our forthcoming work that we expect will be challenging. Thank you Paul once again for an excellent day.

The course is fast-paced but the instructor takes the time to make sure everyone is on the same page